TERMS OF SERVICE

1. Introduction

Welcome to Vanguard Dynamics Trade Ltd. These Terms of Service govern your access to and use of our website, mobile applications, social media platforms, and other online services (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

2. Acceptance of Terms

Agreement to Terms: By using our Services, you agree to comply with and be bound by these Terms.

Changes to Terms: We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website, and your continued use of the Services after such changes constitutes your acceptance of the modified Terms.

3. Scope of application

This  policy applies to all consumers who purchase goods in the European Union (EU) and the European Economic Area (EEA) and is formulated in accordance with the EU Consumer Rights Directive (2011/83/EU).

4. Account Registration and Security

Account Creation: You may be required to create an account to use certain features of our Services. You agree to provide accurate and complete information during the registration process.

5.  Order Confirmation 

When you place an order on the official website of https://www.vdynamicss.com/, we will send you an order confirmation email and start processing your order. Make sure to provide accurate shipping information to avoid delays or delivery issues.

6. Shipping and Delivery

We will ship your order to the address you provide during the checkout process. You are responsible for ensuring the accuracy of the shipping address.

We mainly ship by sea, which usually takes 20-40 working days, and the specific time may be adjusted according to the destination.

7. Right to return

Consumers have the right to return goods without reason within 14 days after receiving the goods, ; if the signing date is not clear, the deadline is the 14th day after the order is delivered.

The goods must be kept in their original packaging and labels intact, and have not been used or damaged.

Consumers are required to provide the original order number or proof of purchase.

8. Customer Support 

We offer multilingual customer support services, you can contact us in the following ways: Email: [email protected]